JAMES J. BRUFLODT

490 Brewers Bridge Road

Jackson, NJ 08527

Phone: 732-942-8828

e-mail: minnjim@lycos.com

 

Introduction

I am interested in full-time employment as a Quality Assurance Software Tester.

I have over four years experience as a software tester, defect administrator, and computer consultant, and over 20 years of military service with an excellent record of achievement. I have a proven track record of on-time, in-budget services and deliverables. As a software testing professional, I have performed and managed testing on Windows and Unix-based client/server systems as well as web-based interfaces. I posses a working knowledge of quality assurance methodologies, testing procedures, and documentation.

I have been involved in almost all aspects of computing during my career, to include computer management, installation and troubleshooting, security, help desk support, technical documentation, and training. Through this, I have gained the vast knowledge and experience that provides me with excellent organization and problem solving skills. I have over nine years experience as a supervisor and over six years as a manager and have developed strong interpersonal and communication skills.

I have reviewed various companies on the worldwide web and various periodicals looking for the company that will provide the challenge and growth potential I am use to from my years in the military and as a consultant. I am confident that my training and experience makes me the exact person you are looking for to fill this position.

I am currently available, and look forward to hearing from you to arrange a personal interview to discuss what I can offer to your company.

Thank you,

Jim

 

Resume

Objective

Seeking a position utilizing my proven software testing and defect software administrator skills.

Special Skills

Self-starter, Highly Organized, Quick Learner, Excellent Communicator, Thorough Documentation, Systematic Problem Solver, Task Oriented, Skilled Project Leader, Team Player, Flexible, Enthusiastic

Employment

McKinsey & Company

Software Quality Assurance Engineer - 1 year

Planned, implemented, and administered Merant's defect tracking and change management software, PVCS Tracker. Involved users in the development of processes and standards. Developed and produced reports and metrics that provided productivity analysis and identified defect trends. Developed user documentation and provided user training and support. Firm-wide roll-out completed in 6 months. Developed test plans and test cases based on software requirements and business rules. Conducted functionality tests on firm developed applications. Submitted bugs and managed defect resolution. Managed test teams comprised of testers, developers, business analysts. Reduced defects by 35 percent.

Innovative Training, Inc.

Software Quality Assurance Engineer - 1 1/2 years

Quickly learned client proprietary software specifications and technical details. Identified functions in the application to be tested based on business rules, user feedback and system criticality. Developed and maintained test plans and test scripts. Executed test scripts to perform sanity, functionality, integration, interface, regression, usability and acceptance tests. Trained new software testing team members and client testers on testing techniques and procedures. Planned and coordinated multi-user testing. Analyzed test results and documented defects. Testing efforts increased application performance and reliability.

Senior Consultant & Instructor - 2 1/2 years

Led efforts of five-member consultant team responsible for a myriad of services and deliverables. Services include: project management, system and user assessment and gap analysis, interviewed subject matter experts, and training. Worked with Fortune 100 and 500 companies and small businesses in tri-state area. Provided reports and quantified services to senior managers. Provided client satisfaction with on-time, in-budget project services and deliverables with increased user productivity.

United States Air Force

Technical School Instructor - 6 years

Researched, developed and instructed computer security, hardware and software courses utilizing Instructional Systems Design methodology. Developed a comprehensive and easy to use hazardous materials compatibility chart published in regulatory manuals; received cash incentive.

Department Training Manager - 8 years

Managed training department of seven people providing training for over 160 people in eight diverse technical specialties. Developed tracking procedures and statistical progress reports. Organization became fully operational four months ahead of schedule-identified as model program.

Education

Associate of Applied Science, Logistics Management - Community College of the Air Force - 1992

I-Net+ Certification - Working

Honors

Manager and supervisor of the Quarter Awards, Employee of the Month and Quarter Awards, Communicative Skills Award, Meritorious Service and Commendation Medals, Commander's Award for Excellence, Transportation Distinguished Graduate Award

Certifications

Secret level Security Clearance and Master Instructor Certificate

Organizations

Merant User Group, International Webmasters Association, Association of Knowledgework

 

Skills Inventory

Quality Assurance: Possess a working knowledge of the following quality assurance skills

Software: Possess a working knowledge of the following software applications:

Quality Assurance

Operating systems

Database systems

Web applications

Documentation

Business: Possess a working knowledge of the following business skills:

Industry: Possess a working knowledge of the following industries: